The world was transforming digitally prior to the pandemic. Companies, for example, were already migrating to the cloud, with cost reduction and flexibility key drivers. 

Banks and insurers were also building their digital muscles, to reduce costs and meet demands of today’s tech-savvy consumers who want to conduct transactions at any time, from any location.

COVID-19 came along and turbo-boosted things. Operations and processes have been digitized apace, helping support business continuity and maintain client satisfaction. 

But with more traffic flowing along the digital highway and more people working remotely, the risk of cybercrime has increased.

Interpol says an assessment of the impact of COVID-19 on cybercrime has shown “a significant target shift from individuals and small businesses to major corporations, governments and critical infrastructure.”

The organization’s secretary general says: “Cybercriminals are developing and boosting their attacks at an alarming pace, exploiting the fear and uncertainty caused by the unstable social and economic situation created by COVID-19.”

Against this backdrop, and to get a regional perspective, BNamericas spoke…

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