Executive Summary

Centralized offices have one big advantage — you can get everyone in a room until they solve a problem. But when you work virtually, you have to plan every part of the decision-making process — especially when it is asynchronous. Small things that we take for granted in physical meetings, such as body language, non-verbal agreement, and interpersonal connections require a different kind of attention when you work remotely. For a virtual organization to function, geographically dispersed teams need the ability to communicate effectively. But that’s…

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