This year’s Airmic conference was more than a talking shop; it was a moment of reckoning for an industry long overdue for disruption.
“Cyber dominated the conversation – particularly following recent attacks on M&S, Co-op and Harrods,” said Rob Bartlett, CEO of Big Ticket, talking to AIRMIC Today.
But the issue goes far beyond hacking headlines. “For those in the retail sector, it’s not just about direct threats any more – supply chain risk, data integrity and insurance industry vulnerabilities are all part of the picture.”
Bartlett is clear: the threat landscape is evolving fast – and the insurance industry is lagging. “The increasing sophistication of cyber-criminals – potentially even using AI and large language models to enhance phishing and attack methods – underscores how quickly the threat landscape is evolving.”
It’s not just threat actors who are using AI; the industry itself is finally waking up to its potential, albeit slowly.
“We also expect to see significant discussion around how risk managers and the insurance industry are themselves beginning to leverage the full potential of AI,” Bartlett explained.
Bartlett: “Risk…
