Cyber Security and Digital Data Protection Concept. Icon graphic interface showing secure firewall … [+]
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On Tuesday, the FBI’s Cyber Division issued a warning to businesses and law enforcement agencies about potential computer vulnerabilities that led to the February 5 hacking of a water treatment plant in Oldsmar, Florida.
The event was the latest headline-making reminder for business leaders about the dangers of assuming their companies are immune from an increasingly common type of crisis—cyber attacks. These attacks threaten the ability of organizations to protect their data, the privacy of customers, and conduct day-to-day business operations.
The Importance of Full Disclosure
The failure to notify those who are affected by the crisis—including customers, employees, and the public — can create another crisis for companies. Full and immediate disclosure of cyber attacks is an important crisis management best practice.
Uber made headlines when it tried to cover-up its cyber attack, thereby making a bad situation…
