How Business Leaders Can Prepare for a Cyberattack

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Michael Rogers, a Senior Fellow and Adjunct Professor within the Kellogg Public–Private Interface, is a retired four-star admiral in the U.S. Navy who served as a commander in the U.S. Cyber Command and director at the National Security Agency. In those roles, he helped develop cyber intelligence and technology policy. Since leaving the Navy, he has turned his expertise to helping companies and industries in the private sector cope with cybersecurity issues.

Rogers recently sat down with Sandeep Baliga, a professor of managerial economics and decision sciences at Kellogg, to discuss cybersecurity threats and how leaders can guide their teams through crises.

This conversation took place as part of a recent course on Leadership and Crisis Management at Kellogg. It has been edited for length and clarity.

Sandeep Baliga: In the modern world, all sorts of businesses and institutions are subject to cyberattack. So, please set the stage for us. What kinds of cyberattacks are companies dealing with?

Michael Rogers: In general, cyber-threat activity has a few primary purposes. The most active one is generating revenue. That’s what you see individual criminals doing, but also lone…

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