The digital sophistication of public transport infrastructure and services is increasing, therefore so is the risk for cyber threats.
Advanced technologies underpin modern operation, with enormous volumes of personal data exchanged daily to improve customer experience and build efficiencies. In this data-rich and digitally interconnected environment there are significant opportunities – despite the complex cyber threat environment – to build trust and resilience.
Cyber disruptions, ransomware attacks and privacy breaches are in the headlines almost daily, and as we begin to increasingly rely on digital systems across all facets of life, attacks are likely to intensify in frequency and severity.
To date, Australia’s public transport systems have not been significantly affected by cyber incidents, but there are many global examples of transport being a target for cybercrime, sometimes with severe financial and reputational consequences.
Interrupted transport services can cripple a city – with significant flow-on impacts – but an attack on signalling or control systems could have serious health and safety impacts, and even present a threat to life.
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