Issuers Look Beyond Inflation, Interest Rates to Real-Time Fraud

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As global head of product at payment processor i2c, Seth Perlman has seen his share of headwinds and tailwinds in the banking business, including stints at Visa, Fiserv and PayPal. But the first quarter that just wrapped has been one for the books.

“Financial institutions know how to handle changing interest rates, inflation and some of these macro trends,” Perlman told PYMNTS as part of the “What’s Next in Payments” series.

“But what’s been very different recently has been the prolonged nature of inflation staying high and the yield curve staying inverted. So those trends have created a few challenges for financial institutions in terms of how to adapt to those circumstances that usually don’t last that long in the market,” he said. “In terms of what we’re seeing, issuers are certainly focused a lot more on risk management, proper product pricing and then trying to forecast when that will all need to change.”

Whether emphasizing certain payment products over others or adjusting pricing and promotional terms, Perlman emphasized the importance of supporting issuers as they navigate these changes. Those changes may spur FIs to focus on one…

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