Investing in human risk management: A smarter approach to cybersecurity

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Technology upgrades alone can’t stop cyber threats. Discover why targeting human risk—through training and behaviour change—yields a stronger ROI and better protection.

In today’s digital age, organizations are constantly faced with the challenge of protecting their assets, reputation and services from cyber threats. While technology upgrades, such as firewall refreshes, are commonly seen as a go-to solution for managing risk, there is a growing body of evidence suggesting that investing in human risk management ­­– through awareness, behaviour, and culture change – can provide a significantly higher return on investment (ROI) in terms of cybersecurity risk.

The challenge of quantifying ‘return on security investment’

Quantifying the ROI for security investments has always been a complex endeavour as the standard model doesn’t truly survive contact with the cyber security domain .

ROI = (Total Benefits – Total Costs) / Total Costs * 100

The primary difficulty lies in measuring the benefits of security measures in preventing incidents that, by their nature, are designed to be unpredictable. For instance, how do you measure the value of…

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