Ernie Canelli of Fairfield, who lives in an energy-efficient home with minimal heat sources relying on electricity, saw a 56 percent increase in his power bill by early February. Staff photo by Michael G. Seamans
Central Maine Power Co. says an internal audit triggered by more than 1,500 customers’ complaints has so far found no problems with the company’s systems that would explain the unusually high electricity bills reported by customers.
The company says it has reviewed about 25 percent of the 1,580 complaints of excessive bills it received this winter.
Auditors have so far found no anomalies in the company’s new billing software or its smart meter network to explain bills that for some customers were two to three times what they had been during the same period in the…
