AI is helping people across the extended enterprise in many ways. It is bringing efficiency, improved insights, and the ability to enhance products and customer services.
Every day I am hearing about new uses.
But I still worry that it can bring serious harm if we are not careful.
Practitioners need to know how it is being used and what controls are in place to ensure it only brings benefits and not serious harms.
Look at this article in CFO magazine, Employees take AI usage into their own hands. It tells us:
Companies may have strategies in place for acquiring and adopting AI tools, but so far, workers appear to have minds of their own when it comes to day-to-day usage.
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Among 1,017 U.S. full-time desk workers with a bachelor’s degree or higher who have worked with AI in the past 12 months, 80% said they’ve had a net positive experience with AI at work.
Yet, barely more than a third (36%) of those surveyed by consulting firm EisnerAmper said their company has a formal AI policy in place. Worse, only 22% reported that their employer actively monitors their AI usage.
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A far greater proportion of the surveyed workers (60%) said they use free AI platforms than those who use internally developed platforms (24%) or external tools paid for by the company (43%).
And in a telling indicator of how AI is…
