AI Is Making Frontline Workers’ Jobs Safer and More Accessible

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By Sanjit Biswas

More than 2 billion frontline workers—delivery drivers, mechanics, construction workers, service technicians—keep our planet running. Their jobs are labor-intensive and physically dangerous, and they often require working 10-to-12-hour shifts in all kinds of environments. Our frontline workers put their lives at risk as they maintain our infrastructure and power the global economy.

A number of technologies can make these physically demanding jobs better, but one of the most exciting developments is artificial intelligence (AI). Most…

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