As CCPA Enters Enforcement, the Cost of Email Mistakes Becomes Clear

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With the CCPA now in effect, CISOs must understand the various ways a data breach can occur – chief among them: human error. Egress founder and CEO Tony Pepper explains how human behavior is the biggest complication when it comes to CCPA compliance and what can be done about it.

After nearly two years of waiting, the California Consumer Privacy Act (CCPA) has officially entered its enforcement phase. Undeterred by some businesses claiming that the COVID-19 crisis has affected their ability to bring their systems into compliance with the new law, the California Attorney General’s office issued its final guidelines in early June and stated that it expects those affected to be prepared for enforcement on schedule. In truth, the law has been in effect since January 1, 2020, but the six-month delay in enforcement was granted by the California AG’s office to give organizations the time they needed to shore up their compliance plans.

With the delay now over and businesses staring down the very real possibility of legal action, CISOs must grapple with the challenge of protecting not just their organization’s data, but customer data as well. To avoid the substantial fines and significant reputational damage that a CCPA violation would likely incur, it is critical for business leaders to understand the many ways…

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