Avoid These Traps When Negotiating in a Crisis

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Executive Summary

It is not always appreciated how much of decision-making in times of crisis is done through negotiation. The speed and severity of the Covid-19 threat, uncertainty about information patterns and, most importantly, the novelty of the crisis, heightens the need as well as the necessity of negotiation. The same factors, on the other hand, also make us more prone to panic. The author identifies two negotiation traps to avoid: 1) focusing on immediate needs at the expense of the long term, and 2) starting from a mindset of wanting to avoid the worst…

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