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International loss adjustment firm Charles Taylor Adjusting (CTA) has its sights set on growth in the US market. Its growth initiative started in January 2017 with the appointment of seasoned claims expert, Vince Cole, as chief executive officer of US operations. Under Cole’s leadership, CTA has enjoyed significant organic growth, doubling its revenues and earnings every quarter for the last nine quarters, and the firm has no intentions of slowing down.
“The US insurance market is the largest insurance market in the world by a long shot, so if you’re not punching above your weight in the US, you’re probably not a serious player,” said Cole. “CTA came to that realization just over a decade ago and started investing in the US operations. We really became strategic about our growth and our commitment to the market in 2017.”
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It hasn’t been an easy journey for CTA in the US. The firm is relatively small in comparison to the global loss adjusting giants like Crawford & Company, Sedgwick and McLarens, all of…
