Consumers and Business Owners are Underprepared for Evolving Cyberthreats

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As COVID-19 drives more Americans to turn to virtual or digital business interactions, cyber criminals have found fertile hunting ground for new opportunities to exploit weaknesses. According to a new Nationwide Agent Authority survey, many American consumers and businesses are dangerously underprepared to defend against common and evolving cyberthreats.

“Our survey highlights concerning vulnerabilities for consumers and small business owners, many of whom may be more focused on keeping their family or business afloat in tough times, as opposed to guarding against cybersecurity threats,” said Catherine Rudow, Vice President of Cyber Insurance for Nationwide. “It’s encouraging that middle market business owners appear to be more attune to risks and are proactively preparing their defense. But regardless of the type of client, now is an important time for insurance agents to talk to their customers about cybersecurity solutions and best practices.” 

Nationwide’s research uncovered four key themes:

  1. Small business owners are underprepared and overconfident  
  2. Middle market business owners have a better handle on cyberthreats 
  3. Consumers underestimate…

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