Risk management experts had some of the busiest months ever at the start of the year as COVID hit the business world hard and fast.
In the rush to get entire workforces working from home, companies had to roll out new technology or pivot quickly to tasks never before attempted. Employees were suddenly using their own equipment from home at the same time that company IT departments or compliance units were no longer within easy reach.
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For pandemic expert Aspen Medical it has meant becoming a manufacturer of personal protective equipment (PPE) and holding more sensitive medical data than before, says its technology and innovation general manager Sanja Marais.
“Covid has pushed multiple businesses into areas of business they haven’t been involved in before,” she says.
“We see ourselves as really good with technology internally but we’ve now almost become a technology provider to support the services that we deliver and that certainly comes with a level of risk that we haven’t been exposed to recently.”
