During her career, Karen White, the CEO of RMS, has had a front-row seat to observe what happens with companies and industries in transformation and how enormous value—and disruption—can be created.
While some people are afraid of change, White embraces it after a career in Silicon Valley, leading startup tech companies and helping existing ones transform. It is, she told Carrier Management in an interview, where her passion for work lies.
“I have seen this movie before. I would say we’re at a moment in the [insurance] industry where staying in place and doing things the way we’ve done always in the past has become more painful than changing,” she emphasized. “I think, in such moments, people, institutions, companies and governments actually can change,” White said.
Change happens when the dynamics of an industry are begging for change, and new technology can and must be harnessed to propel that change, White added.
“I believe that in times of disruption, you have to be willing to disrupt yourself while holding onto what is dear and unique and valuable that the market wants of you, but at the same time, understand that the market is moving…
