Several banks in the country already have a vast footprint of physical banking. They are continuously expanding to cater to various customers’ needs. Adoption of digital financial technologies such as AI, Big Data, more Application Programming Interface (APIs), tech convergence, etc., are required in a big way for customer satisfaction and to reduce cost, says J N Mallikarjun Rao, CISO, SyndicateBank, in conversation with Elets News Network (ENN).
Implementing tech-innovations are significant but safety is a major responsibility. How is SyndicateBank dealing with this?
True. At our bank, we have robust information systems’ risk management framework to facilitate the integration of security requirements which controls the enterprise architecture, Software Development Life Cycle (SDLC) processes, acquisition processes, and systems engineering processes. First comes ‘the need’ for specific technology and then ‘the risks’ involved. The risk management is where the risks are reduced and the business needs are fulfilled.
In the era of information security, how significant is the role of Chief Information Security…
