Experts Views On British Airways Faces Record £183m Fine

British Airways is set to be fined more than £183 million over a customer data breach. 

• The fine relates to the theft of customers’ personal and financial information between June 2018 and September 2018 from the website ba.com and the airline’s mobile app 
• The airline initially said around 380,000 payment cards had been compromised, however the ICO said in a statement that the personal information of 500,000 customers had been affected 
• The incident in part involved user traffic to the British Airways website being diverted to a fraudulent site, where customer details were harvested by the attackers 

Experts Comments: 

Javvad Malik, Security Awareness Advocate at KnowBe4: 

“While there is no denying that it is a large fine, it is commensurate with the breach which saw nearly half a million customers personal and financial data impacted. After the introduction of GDPR last year many wondered when the large fines would begin and this seems to be…