Nearly a year to the date of launching its new approach to shared services, the Office of Management and Budget moved the first offering from interim to permanent.
This decision means this new approach to shared services also can finally move from theory to practice.
Suzette Kent, the federal chief information officer, said the designation of the Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency as a cybersecurity shared service center is an important milestone for the government for many reasons.
“What the formal designation recognizes is it’s a statement internally and externally with our vendors that DHS is managing the marketplace for those specific new security services that were outlined. It formalizes their role to ensure that the products and services that we use across the entire federal government in this space not only meet standards, but they are part of a customer-centric dialogue,” Kent said during an interview on Ask the CIO. “So it’s important for both clarity and pace. We expect we will be able to bring new services to the marketplace faster and have more…
