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Generative AI expanding, but most professionals aren’t being trained on how to use it
Organizational adoption of generative AI among professional services has increased to 22%, nearly doubling from 12% last year, according to new research from Thomson Reuters. The survey of nearly 1,800 global professionals across legal, tax, accounting, corporate risk and government sectors shows growing acceptance of AI technology despite remaining implementation challenges.
Tax and accounting professionals demonstrated the most dramatic shift in attitudes toward AI, with 71% now believing the technology should be applied to their daily work, up from 52% in 2024. Tax firms have seen enterprise AI adoption nearly triple year-over-year from 8% to 21%, with 79% expecting significant integration by 2027.
Despite increasing interest, integration remains spotty, with 64% of corporate professionals receiving no training on using generative AI for industry work, even as 95% anticipate the technology becoming central to their organization’s workflow within five years.
Other key findings:
- Law firm AI adoption has grown from 14% to…
