“We initially completed our research in January 2020 but, before we could publish the report, the global COVID-19 pandemic struck,” the GFIA said in its report. “Recognising that the pandemic and the ‘work from home’ environment would have significant implications for cybersecurity and cyber underwriting, we decided to delay publication so that we could conduct additional inquiries into how the insurance industry has adjusted its awareness campaigns.”
Included in the report are initiatives from the Canadian Life and Health Insurance Association, the Insurance Bureau of Canada, the Dutch Association of Insurers, the General Insurance Association of Japan, the General Insurance Association of Korea, the Insurance Council of New Zealand, Insurance Europe, and the Portuguese Association of Insurers.
According to GFIA, many of the initiatives share common characteristics, including a focus on small and medium enterprises (SMEs) and a recognition of the importance of reaching out to brokers.
The Insurance Bureau of Canada, for instance, commissioned a poll to examine how members of Canada’s SME community felt…
