Auditor General Michael Ferguson.
Auditor General Michael Ferguson sees the Phoenix pay fiasco as an incomprehensible failure of internal checks and balances. Well, fasten your seatbelts. In the absence of a big change in government culture, the next snafu could be much worse and the impact much more severe.
In fact, Phoenix serves as a giant warning to all Canadians: You may be the next victim of a public service culture that is broken and seemingly incapable of big modernization projects that drive the engine of government.
Major overhauls of IT system that run everything from passport renewals to Employment Insurance and even Old Age Pensions are on the drawing board. How confident are you these big projects…
