‘Hope is not a strategy’: how to change how civil servants think about risk

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Sarah Munby, the permanent secretary at the Department for Science, Innovation and Technology, speaking at Innovation 2024.

Sarah Munby, the permanent secretary at the Department for Science, Innovation and Technology, speaking at Innovation 2024. Photo: Rob Greig

For individual civil servants, it’s entirely rational to minimise risk-taking, permanent secretary Sarah Munby told Innovation 2024 – but organisations must innovate and experiment if they are to succeed. How can this awkward circle be squared?

“We are right to be risk-averse about a huge amount of what we do,” said Sarah Munby, permanent secretary of the UK’s Department for Science, Innovation & Technology. This is not currently the acceptable public stance on risk, she told the audience at Global Government Forum’s Innovation 2024 conference. When leaders talk about promoting innovation and a more entrepreneurial, experimental culture, she said, the approved “lines on risk are obvious: ‘The greatest risk for government is that we don’t innovate; that we fail to make the change that will enable us to answer the really big questions… How can you be so risk-averse?’.”

Yet in Munby’s view, risk-aversion is entirely rational in the government context. “We should not be self-critical that we find ourselves operating in cultures…

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