How Not to Acknowledge a Data Breach — Krebs on Security

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I’m not a huge fan of stories about stories, or those that explore the ins and outs of reporting a breach. But occasionally I feel obligated to publish such accounts when companies respond to a breach report in such a way that it’s crystal clear they wouldn’t know what to do with a data breach if it bit them in the nose, let alone festered unmolested in some dark corner of their operations.

And yet, here I am again writing the second story this week about a possibly serious security breach at an Indian company that provides IT support and outsourcing for a ridiculous number of major U.S. corporations (spoiler alert: the second half of this story actually contains quite a bit of news about the breach investigation).

On Monday, KrebsOnSecurity broke the news that multiple sources were reporting a cybersecurity breach at Wipro, the third-largest IT services provider in India and a major trusted vendor of IT outsourcing for U.S. companies. The story cited reports from multiple anonymous sources who said Wipro’s trusted networks and systems were being used to launch cyberattacks against the company’s customers.

Wipro asked me to give them several days to…

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