Executive Summary
Every leader has to make tough decisions that have consequences for their organizations, their reputation, and their career. When you’re faced with a tough call, consider two features that often make these decisions so difficult: uncertainty and value complexity, or the notion that any choice will compromise your values. To overcome these issues, there are several things you can do. For example, to reduce the uncertainty in a decision, you should challenge any either/or assumptions you’ve made. Ask, “Can we do both?” and “What other options are…
