While cybercriminals are adept at penetrating digital defenses, they also know how to infiltrate a different type of software: the human mind. Cybercriminals have become increasingly capable of exploiting emotional susceptibilities to manipulate and deceive their victims, gain access to secure systems, and steal valuable data. The rapid progress of AI has made these social engineering attacks even more effective.
Cyberattacks are among the most urgent business risks companies face, and a disproportionate share of these attacks rely on social engineering. This is why robust human risk management (HRM) is not optional for organizations that are focused on keeping their networks, assets, and operations safe. But an effective HRM platform is much more than a perfunctory IT training course and a few cybersecurity reminders throughout the year. While these measures may allow CIOs to check the compliance box, this isn’t nearly enough in an era of highly sophisticated, ever-shifting, and often AI-powered social engineering.
Successful HRM must account for the full range of emotional vulnerabilities cybercriminals use against their victims. It must provide employees…
