Canada’s top auditor has issued a scathing postmortem report on Phoenix: the nation’s disastrous attempt to overhaul a key government IT system.
In its comprehensive dossier outlining the nine-year-long fiasco to replace the software that handled the country’s payroll system for government workers, the Office of the Auditor General slammed the decision-making that ended up underpaying thousands of employees.
“We concluded that the Phoenix project was an incomprehensible failure of project management and oversight,” the report reads. “Phoenix executives prioritized certain aspects, such as schedule and budget, over other critical ones, such as functionality and security.”
Unveiled in 2009, the Phoenix…
