Evolving Communication Tools Pose New Challenges for Security
Banks aren’t strangers to reining in their employees’ use of communications tools. However, the methods preferred by customers and client reps continue to change, and if banks don’t keep up with these rapidly changing tools, even those that have made a massive investment into a compliance infrastructure over the years may find themselves struggling with regulatory compliance.
In regulated industries such as financial services, it is common practice to set boundaries for employee use of…
