IT shops set to offload work to MSPs

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IT departments appear ready to outsource cybersecurity work to MSPs this year as they battle staffing shortages and the increasing complexity of cloud computing.

Recent reports from IT service providers and consultancies provide an early glimpse into cybersecurity trends for 2021. Accelerating cloud adoption has highlighted security issues such as third-party risk management. The rise in remote work, meanwhile, has extended the attack surface. Enterprises also cited a lack of capabilities to detect threats across multiple clouds.

MSPs appear to have an opportunity to offer guidance in the current climate, even among customers who have cybersecurity personnel on hand. Eighty-three percent of the IT leaders with in-house security teams said they are considering outsourcing security tasks to an MSP in 2021, according to a report published this week by Syntax, a managed cloud provider based in Montreal.

A spike in cyberattacks paired with a reduction in IT staff have spurred organizations to pursue external help, Syntax found. Syntax’s “IT Trends Report,” based on a survey of 500 U.S. IT decision-makers, said that 77% of respondents reported an uptick in the frequency of…

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