As 2020 comes to a close, we look back on another year of increased attacks on managed service providers (MSPs), their small and medium business (SMB) clients, and the ecosystem of tools used within the community. In the face of these events, the MSP community showed the desire to tackle the underlying challenges with increased engagement, new peer forums, and attention in hardening their services. As we look forward to what 2021 might bring, now is a great time to develop or update your plan for managing cyber risk.
Understanding Threats
As a practitioner of risk management at Datto, I look at where we can best spend our time and what areas are the most important to address when it comes to cybersecurity. This is an important concept for MSPs to master in 2021 – it’s a continuous process, and requires adaptability as new threats emerge. While we care about knowing about the possible actors we may face, for example, cybercriminal organizations and loss scenarios such as ransomware within internal systems, it’s how these unfold that is one of the most important pieces to analyze. In this blog, we’ll focus on applying a process to a handful of…