Training Options Duration: 60 Minutes
Tuesday, October 9, 2018 | 10:00 AM PDT | 01:00 PM EDT
Overview: Patient satisfaction is an important and commonly used factor for measuring the
quality in health care. Patient satisfaction affects clinical outcomes, patient retention, and
medical malpractice claims. It affects the timely, efficient, and patient-centered delivery of
quality health care.
This webinar will take a look at the direct correlation between employee engagement and patient
satisfaction. Offer suggestions on how your organization can strive to do…
