NICE Actimize, a fraud management software provider, has launched an AI-powered fraud investigations solution designed to streamline end-to-end fraud management from detection to investigation, the company announced. The new offering aims to help financial institutions save time and money through automated workflows and fraud-specific case management capabilities.
The solution integrates with NICE Actimize’s existing IFM Fraud Management Platform and uses generative AI to automate processes, aiming to help banks address customer concerns and meet regulatory timelines. It also includes features for streamlining claims management, facilitating reimbursement processes and simplifying suspicious activity report (SAR) filing.
“Fighting fraud and financial crime doesn’t just stop at the moment of detection. Fraud investigation results and decisions provide critical insights that can stop future fraudulent transactions,” said Craig Costigan, CEO of NICE Actimize.
