Qantas hasn’t provided information around any possible insurance coverage implications the firm may have from the attack. It’s unknown whether the airline has cyber cover or if it was activated. However, Brett suggested that several could be coming into play if the firm has a comprehensive cyber insurance policy, including digital forensics cover and legal aid cover. “[Possible solutions include] digital forensics to investigate the scope of the incident, specialist cyber legal aid to be able to discuss next steps and all possible options, as well as converse with the relevant government authorities,” he said, “[along with] specialist cyber public relations assistance to be able to communicate confident and comforting messaging to those affected customers.”
