After the last 18 months, organizations must have a clear plan to remain resilient in even the most turbulent of times.
If there’s anything claims organizations have taken away from the last 18 months, it’s this: resiliency against unforeseen events is an absolute necessity.
Rachel Fikes, chief experience officer & study program director, Rising Medical Solutions
The most notable unforeseen event in recent history is undoubtedly the COVID-19 pandemic. Though pandemics were understood as potential risks for all organizations, the real-life fallout of the risk in action has exceeded what most could have imagined.
COVID-19 shook the sense of normalcy we had in March 2020 and completely unhinged it. Now, organizations must foster resilience in a new work environment and a new world.
Building a resilient claims organization, in the face of pandemic risk or not, is the topic of one session at National Comp 2021, being held from October 20-22 at Mandalay Bay in Las Vegas.
The session, titled “Leading a Resilient Claims Organization Through Uncertainty and Change,” will explore…
