Federal leaders in development operations have to contend with an array of user experience and mission needs. For the Smithsonian, that means ensuring its museum visitors and website users enjoy the collections. For U.S. Citizenship and Immigration Services, it means getting the expedited paperwork processing for which people pay extra. And at the Consumer Financial Protection Bureau, it means dispensing oversight quickly.
Speaking on an ATARC panel about the importance of DevOps across government, technology experts stressed security, training and stakeholder input to reach mission success.
When Christopher Crist joined U.S. Transportation Command at the Defense Department, he was the chief of DevSecOps. Since then his role transformed to become chief of digital transformation with DevOps at the core of his work, he said. That extends to concepts such as cloud migration, zero trust, the risk management framework process, machine learning and artificial intelligence. As for why DevOps gained prominence over the last few years, Crist said it becomes the foundation for more and more new initiatives: “In order to…