Starbucks confirmed the ransomware attack against Blue Yonder has disrupted a platform the company uses to manage employee schedules and track hours worked, the coffee chain said Monday. However, Starbucks plans to take whatever steps are necessary to make sure employees are paid.
On Friday, Blue Yonder disclosed a ransomware attack that disrupted services at the Arizona-based software firm. Blue Yonder provides supply chain management software to thousands of firms across the globe, including major grocers and other retailers in the U.S. and U.K.
Starbucks is working closely with the vendor to get a resolution to the platform disruption, a spokesperson said. However, store leaders and partners have been provided guidance on how to keep track of that information manually.
The priority is “keeping our partners whole” and making sure they get paid throughout the outage, the company said.
The attack has not impacted customer service at Starbucks, so mobile orders and in store operations are working as normal, according to the firm.
Blue Yonder is working with outside forensic experts to investigate the cause of the…
