“The challenge for tech firms is to be able to fulfill the needs of their clients by offering applications or services that are adequately tailored. They have to fully understand the ins and outs of the specific industries they’re serving,” said Hanadi Diab (pictured), senior underwriter – specialty lines, CNA Canada. “The services, software and applications they’re offering have to be safe for use. They need to offer secure coding, regular updates and software patches, continuous service and maintenance to ensure that what they’re offering does not become a vulnerability for their clients. They also need to be flexible to quickly adjust to emerging needs.”
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As society has grown ever more digitalized, tech firms have trended towards developing specialty offerings for specific industry sectors. It’s almost impossible for a tech firm to be a jack of all trades. Time has shown that in order for tech firms to be really successful, they need a niche product offering tailored to an industry’s unique needs.
With reliance on technology so high, it’s…
