The fraud trends shaping 2025: Pressure builds on online retailers

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Fraud is growing faster than revenue in eCommerce. That’s one of the first things PwC and Forter point out in their new report, and it’s a wake-up call for online retailers.

Fraud is rising faster than ever

Right now, eCommerce leaders are dealing with a mix of challenges: economic ups and downs, political uncertainty, more cyber threats, and new fraud rules kicking in on 1st September.

The report focuses on what’s happening outside the business. These are things that fraud teams can’t always control but need to prepare for. The idea is to give retailers a picture of where fraud is coming from and what’s pushing it forward.

Some of the drivers won’t be surprising. Financial pressure is causing more people and businesses to take risks. Political shifts are making some companies rethink or even cut fraud prevention budgets. And with remote work and supply chains still causing security gaps, cyber risks are growing too.

Biggest fraud trends in 2025

Remote access attacks: A type of cyberattack where an unauthorised individual gains access to a computer or network from a remote location. Forter recorded an 8% increase in remote access attacks during the 2024…

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