The Right Way to Make Data-Driven Decisions

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HANNAH BATES: Welcome to HBR On Strategy, case studies and conversations with the world’s top business and management experts, hand-selected to help you unlock new ways of doing business.

Fueled by the promise of concrete insights, organizations are now more than ever prioritizing data in their decision-making processes. But it can go wrong. Many leaders don’t understand that their decisions are only as good as how they interpret the data.

Today, Professor Michael Luca of Johns Hopkins Carey Business School and Professor Amy Edmondson of Harvard Business School…

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