Video Quick Take: SAP’s Etosha Thurman on Mitigating Risk and Building Resilience in Supply Chain and Procurement

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Todd Pruzan, HBR

Welcome to the HBR Video Quick Take. I’m Todd Pruzan, senior editor for research and special projects at Harvard Business Review. We’re here today with Etosha Thurman, who is the chief marketing and solutions officer at SAP Intelligent Spend and Business Network. She’s here with us to talk about risk management and resilience for supply chain and procurement. Etosha, thank you so much for being with us today.

Etosha Thurman, SAP

Thank you for having me, Todd. I’m excited to be here.

Todd Pruzan, HBR

Etosha, how can businesses better anticipate risk? And how can they measure resilience?

Etosha Thurman, SAP

After what we experienced as a global economy in the past three years, risk, not just procurement, is top of mind for many C-suite executives, including our CFOs and COOs. We’re all trying to figure out how we mitigate risk. How do we predict possible risk and do our best to mitigate it?

In the world of procurement, when we think about risk, there are a few components that we think about. The first is how do we understand the risk in the supply chain? Am I at risk for a supply outage, which many of us…

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