Many businesses still rely solely on firewalls and antivirus software to protect against cyberattacks, overlooking a critical element: their people

Matt Mercier
In today’s threat landscape, small and medium-sized businesses (SMBs) are increasingly vulnerable to cyberattacks, not just from external hackers but also from within their own organizations. Unfortunately, many businesses still rely solely on technical controls like firewalls and antivirus software, overlooking a critical element: their people.
Human error remains the leading cause of data breaches. From clicking on malicious links to using weak passwords or falling for phishing scams, employee mistakes can be costly. That’s where ongoing cybersecurity awareness training and insider risk management become indispensable.
A strong training program teaches employees how to recognize and avoid everyday threats, reinforcing best practices like secure password management, safe email usage and understanding what social engineering looks like. Even a short monthly lesson can significantly reduce the chances of a successful attack.
But training is just one part of the equation. Many modern platforms…