Why security leaders are also employee experience specialists

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Why security leaders are also employee experience specialists

The majority of Australia’s workforce now have the option to work from “anywhere” and it goes without saying, businesses that have built-in secure flexibility will gain the most over their peers as they ensure their operations run smoothly.

IT security leaders need to address challenges ranging from maintaining control over corporate network access from employees’ managed and unmanaged devices, to addressing the complexities of authentication and compliance, while adopting a strong cyber risk and governance policy.

In addition to this, IT teams need to ensure a holistic security approach that includes the optimisation of user and customer experience while managing identity at a digital scale to enable digital transformation. This means integrating identity management to support operational excellence, manage enterprise risk and improve productivity.

Unfortunately, the IT department is often seen as the department of “no”. Forward-thinking security leaders are aware of the challenge that lies ahead — that work needs to be done to change this perception, especially with the board and employees. To cater to the needs of today’s multigenerational workforce,…

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