In today’s hyper-connected and technology-driven world, the complexity of supply chains and the rapid evolution of emerging technologies are reshaping risk landscapes.
That is the view of Cécile Fresneau, managing director, insurance division, QBE’s European operations, who spoke to AIRMIC Today about how the insurance sector must adapt and innovate in the face of such rapid change.
“Complex and interconnected supply chains are not new,” Fresneau said. “When one system is down, the workarounds can take weeks or months to implement,” she noted, pointing to the cascading effects of system failures.
“You can have the best systems in the world, but these will be vulnerable unless you have regular staff training”
“These case studies highlight the importance of scenario planning for when things go wrong, even if the source comes from outside of a business’s own network.”
Fresneau stressed the importance of a proactive approach, saying: “It’s not just about paying claims but also giving businesses the tools and expertise to prepare for all scenarios and get them back up and running as quickly as possible.”
Supporting innovation
Emerging technologies…
