Laurent Charpentier explores how automation can streamline efficiencies, eliminating the risk of manual error from paper-based processes and protect important financial data
Given their systems contain a wealth of consumers’ personal and financial data, automotive dealerships are a prime target for cyber criminals. Given that 15% of US dealerships experienced a cyber security incident in 2022, the IT departments for these organisations are busy beefing up their cyber security programmes to secure their physical network and infrastructure. Notably, the majority of cyber attacks on dealerships aren’t hackers penetrating firewalls and such; instead they are using a much simpler delivery mechanism—email.
At least 85% of the security breaches were innocent-looking emails using sophisticated phishing techniques to get unsuspecting employees to reveal their usernames and passwords. Others contain attachments or links to allow ransomware or other nasty cyber critters to access desktops, servers, and data storage on the dealership’s network. If an employee falls for such a scam, it can open the dealership’s systems to not only ransom demands but also exploitations like document…
