California Water Service Secures Funding To Relieve Customers Of Past-Due Water Bill Debt Accumulated During Pandemic

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Utility Applied for Funds from California Water & Wastewater Arrearage Payment Program

SAN JOSE, Calif., Jan. 27, 2022 (GLOBE NEWSWIRE) — Financially strapped customers in California with past-due water bills accumulated during the pandemic will soon see relief, as California Water Service (Cal Water) has secured funds from the California Water and Wastewater Arrearage Payment Program (Program), administered by the State Water Resources Control Board. Funded by the American Rescue Plan Act, the Program enables water suppliers to apply for financial support on behalf of customers unable to pay their water bills from March 4, 2020 to June 15, 2021.

In late November 2021, Cal Water had requested $20.8 million in relief for customers across its California service areas. The utility received 100 percent of the requested amount and will apply credits to affected customers’ accounts within two months. Cal Water plans to notify those receiving credits directly in February.

“While COVID-19 has affected our customers in a number of ways, we are pleased to provide this assistance to those who continue to experience financial hardship,” said Martin A. Kropelnicki, President and CEO….

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