As the Maine Public Utilities Commission prepares for an audit examining customer complaints into Central Maine Power Co.’s billing and communication systems, an internal company one is nearly complete.
During a Friday morning conference call with broadcast and print reporters across Maine, President and Chief Executive Officer Doug Herling reported an internal investigation regarding 1,580 customer complaints found no problems with smart meters or the new billing system artificially increasing usage.
“We welcome the PUC’s investigation as an independent audit and review of our system. We will fully cooperate and expect their findings to be similar to our own investigations,” Herling said.
Prior to the Maine PUC announcing March 1 it would launch a forensic audit into CMP…
