Executive Summary
An underperformer on your team may not realize they have an inflated view of their own less-than-stellar performance. Clearer feedback or stronger supervision may help them thrive, but it’s also possible that they’re not able to recognize that they’re struggling. In any case, managers who fail to address these unaware underperformers risk losing what could be valuable team members or worse, demotivating the rest of their team. Determining the cause of their lack of awareness will either help you figure out what support they need in order to improve, or…
