New FBI Report Reveals Cyberthreats with New Twists

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Cyberattacks are getting creative and so are MSSPs aiming to stop old threats with new twists in their tracks.

The recently released FBI Internet Crime Report 2019 alerts the public to current threats. It’s also useful data for MSSPs looking for insights from law enforcement on recent and ongoing criminal activity. Three of the top issues of most interest to MSSPs are tech support fraud, ransomware and phishing. While none of these is new to the threatscape, they’re all picking up in intensity.

The FBI reports that losses from tech support fraud in 2019 topped $54 million, up 40% from a year ago. The agency received 13,633 complaints about this issue from victims in 48 countries.

Tech-Support Scams

Comparitech’s Paul Bischoff

“Tech-support scams are a fast-growing problem according to the Bureau’s report. Microsoft is the most commonly impersonated company in these scams, and given that it leaked a huge customer service database earlier this year, that’s likely to continue,” said Paul Bischoff, lead researcher and privacy advocate with Comparitech.

The Microsoft customer service database leak Bischoff is referencing exposed 250 million Microsoft…

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