Q&A: Risk, Resilience and Response

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Shawn Corrigan, Vice President, Risk and Resilience Principal, Carollo, chats with WF&M

Corrigan

This past June at AWWA’s Annual Conference and Exposition (ACE23) in Toronto, we caught up with Shawn Corrigan, CEM, vice president and risk and resilience principal at Carollo. Corrigan walked us though some trends in how utilities are approaching risk assessment, resilience planning and emergency response to combat some of the most pressing challenges facing water system operations and security. We touch on adapting business continuity plans to account for emergencies, cybersecurity risks, customer communication and disaster recovery.


Water Finance & Management: America’s Water Infrastructure Act (AWIA) of 2018 required water utilities to assess vulnerabilities and develop risk and resilience assessments and emergency response plans. Has AWIA impacted how utilities approach resilience and preparedness?

Shawn Corrigan: I think it has, and a lot of that started with risk management. The overall intent is to build a consistent approach to emergency management for all utilities in America. So in response to AWIA, utilities had to rewrite…

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